The ongoing saga a lost phone in a New York City cab caused speaks to the power and effects of new social mediums.
- Technology itself isn't powerful. Technology only becomes powerful when there is ready participation from a large, distributed group. Groups can be very powerful when given the right tools. When the phone thief Sasha said "I never thought a phone would cause me so many problems," she was inaccurate. It was the unified group on the other end of the line that caused her so many problems.
- Social mediums such as texting, emails and message boards allow us to be connected with one another but it also could lead to us being scrutinized in public if we are not careful.
- We can now be judged morally not just by our intimate peers but also on a global scale because of the internet. Returning lost items for example. It's easy to keep something such as a dollar bill we find a street because we don't have the knowledge of where and who it came from. But, it's difficult not to return a wallet with an ID inside. We used to just have to bat these feelings of guilt inside or ourselves but now it's possible that we can be judged for these decisions on a large public scale.
- Technology today makes it easy for someone to get our thoughts and it's also easy to put them into a database. What we text or email can stick with us for a long time and can hurt us down the road. The story in this chapter detailed how Sasha and her families' lies came back to haunt them. Readers of the website had a detailed database to go through that spotlighted all the lies and how their stories simply didn't add up.
- A unified group of citizens with diverse expertise can cause change. Users of content used to just take what they could get but now it's a two-way street. Users feedback steers the content they are receiving. User feedback can also cause change when coming from a united front. The police initially labeled this case as the phone being lost, but public out cry eventually got the police to treat the case as theft.